When you hire someone new to come into your business, you want to ensure they are the best possible candidate for this position. This is why you spend so much time reading resumes, holding calls, conducting job interviews, and whittling through prospective candidates until you find the person that is going to be the best fit for your business.
The same goes for hiring a facilities management company to oversee your cleaning services. You’ll want to ensure this company is providing you with the services that you expect.
So, to help you find the right cleaning company for your needs, here are some tips to help you find the right cleaning company.
1. Ask the Right Questions
When screening potential companies, you need to understand the level of service that they will provide. Here are some questions that you will need answered:
- What training do you provide your staff with? This will help you to establish whether they have the skills you need.
- Who is my point of contact? Who will be your contact for any questions or issues?
- What services do you provide?
- What is the screening and recruitment process for your staff?
- How long will the transition take?
- What is your approach to sustainability?
- How do I stay updated with compliance and legal requirements? For example, should new restrictions come into place, how will they adjust?
- What would happen in scenario X?
- Can I speak to an existing client?
- What equipment/supplies will you provide?
2. Do your Research
There are two things you need to understand. The first thing is that you need understand the cleaning needs of your business. The size of your space and the tasks that are completed will influence the type of cleaner that you hire. For example, if you have a small office that has two rooms, you probably wouldn’t hire a commercial cleaner.
The second thing you need to do is get as much information on prospective companies as you can. See if you can find reviews online and understand how they have worked with previous clients.
3. Reach out to your contacts
Speak to people in your network. This could be friends at another company or perhaps a client or vendor that you work with and ask them about the cleaning services that they use. They may be able to recommend a service you should use, as well as a service that you should avoid.
Conclusion
Follow these tips, and you’re sure to find the right cleaner for your business! This is a big investment, so don’t be afraid to take your time with the decision.